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Tubbie Request Form
This is a prepaid service. Residents who are current on their utility account may pay online or in the office by cash/credit card/check. For an online payment, add the cost of dump(s) to your utility account. Residents without a utility account must make payments in-office by cash/credit card/check during regular business hours. A transaction fee is applied to all credit card payments online or in-office.
Guidelines
- Tubbies are delivered on Thursday for requests and payments made by Wednesday, end of day (pending availability).
- Requests and payments made after Wednesday will be delivered on Thursday of the following week.
- If there are no tubbies available on the initial Thursday, you will automatically be scheduled for the following Thursday (pending availability). Due to the limited availability, if there are no available tubbies within two consecutive Thursday, you will have the option of applying the payment to your utility billing account or obtaining a refund.
- The tubbie may be used for a maximum of 1 week.
- You may request up to 2 dumps within that week.
- The tubbie will be removed on the same day of the last scheduled dump.
- You will receive a confirmation email within 1 to 3 business days after both prepayment and request have been received.
- After the tubbie has been removed, there is a two-week waiting period before you can request another tubbie - no earlier requests will be scheduled as you must wait the full two weeks before another request can be made.
Your Responsibilities
It is your responsibility to have tubbies accessible for pick-up.
- Tubbie containers are to be at least 5 feet from any obstruction (ie: garbage can, fences, poles, etc.).
- Tubbie containers need to be at least 5 feet from any parked vehicles.
- Tubbies will not be dumped if obstructed by illegally parked vehicles.
- No articles more than 2 feet in length and 2 inches in diameter.
- Do not overfill tubbies. Garbage must be level with the top and nothing may be sticking out of the top.
- Tubbies must be out at the curbside for dumping and pick-up.
- Tubbies are to be used for household refuse only, not for construction waste (ie: cabinets, carpet, flooring, etc.).
Prohibited Items
Do not put the following into cans:
- Cement or Concrete
- Hot Coals
- Rocks
- Heavy Materials
- Paint
- Dirt/Sod
- Hazardous/Electronic Waste
- Oil
- Gas
- Volatile Liquids
- Chemicals
- Tires