Report a Problem

The City offers a customer service program that connects residents with customer service representatives ready to assist with non-emergency City service requests. This includes items from potholes to stray animals, street lights to trash collection and everything in-between.

This page helps make local government accessible to everyone. It opens doors to City Hall. Our goal is to provide the best customer service possible and get you the help or information you need - quickly and easily. Below is a variety of ways to contact us.

Contact Us

Dial: (209) 599-2108
Monday through Thursday
7:30 a.m. until 5:30 p.m.
(Please continue to dial 9-1-1 for emergencies)
After Hour Phone Numbers: (209) 599-2102
24/7
Email: Coming soon!
Online: Coming soon!
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